OrchexaPowering decisions at scale
Orchexa · Enterprise Runtime

Orchmed AgentHealthcare

Not a tool · Not a dashboard · A runtime.

Reception desks can't stay on the phone all day. Our AI takes calls 24/7, books into open slots, sends pre-appointment reminders, and handles common questions. Designed for general practice, dental, aesthetic clinics, and healthcare networks.

Live · Clinic appointment runtime

From symptom to confirmed visit, every step MD-bound.

Orchsale Health greets the patient empathetically, looks up doctor slots, pulls the EMR, applies insurance, and reserves the appointment — never diagnosing, never prescribing, always deferring to the physician.

ORCHSALE · LIVE
Scene 01 · Inbound · listening
Channel
Z
Output Guardrails
PII Redaction
Empathetic Tone
Co-pay Accuracy
No Diagnosis
Orchsale Health
24/7 appointment booking · Certified physicians
Type a message…
Lead Capture
Name
Phone
DOB
Symptom
Branch
Mini CRM
Services
GP-CONSGP Consultation · 30min350.000₫
DENT-CLDental Cleaning · 45min450.000₫
DERM-ACDermatology Acne · 30min590.000₫
CHK-FULLFull Health Check · half-day2.500.000₫
Appointment Draft
No active appointment
Business DNA
BrandOrchsale Health — multi-specialty clinic network
ToneEmpathetic professional · always defer to MD
ScopeNEVER diagnose · NEVER prescribe — book + reassure only
SLAReply 30s · slot confirmed within 5 turns
TriageSevere symptoms → handoff to nurse immediately
Tool Connectors
EMR
patient · chart
Insurance API
coverage · co-pay
Calendar
doctor slots
Telemedicine
video link
Webhook
appointment.created
SMS Reminder
24h before

Measurable Impact

Outsized ROI proven by AI automation across deployments

70%

No-show reduction

85%

Calls automated

24/7

Booking acceptance

4.7/5

Patient satisfaction

Strategic Challenges

Modern commerce faces unique competitive pressures only advanced AI can resolve at the root.

Reception Overload

Greeting walk-ins, answering phones, doing data entry — calls get missed and patients wait.

High No-show Rates

20-30% of patients forget appointments. Empty slots waste doctor time and revenue.

After-hours Callers

Patients want to book in the evening or on weekends — when the clinic is closed. New-patient opportunities slip away.

Repetitive Questions

Hours, address, pricing, insurance — receptionists repeat the same answers dozens of times a day.

ORCHEXA Solutions for Enterprise

Design, operate, and scale intelligent commerce experiences on a conversational substrate.

24/7 Auto Booking

AI takes calls, checks availability, books, and sends SMS confirmation. Works after hours.

Smart Reminders

Calls 24h and 2h before. If a patient can't make it, AI reschedules on the spot. Cuts no-shows by 70%.

Automated FAQ

Hours, address, pricing, accepted insurance, prep instructions — answered instantly.

Recall & Follow-up

Calls patients due for recall, medication reminders, and check-back visits. Drives recurring revenue.

Satisfaction Surveys

Post-visit calls collect NPS. Real-time alerts when patients are unhappy so you can recover.

Practice Management Integration

APIs for Dentist Plus, SpaBook, and clinic management software. Real-time sync of appointments and patient info.

"Our reception used to handle 100+ calls a day. Now AI handles 85%, reception focuses on welcoming patients in person. Better for staff and for patients."
D

Dr. Nguyen Thanh Huong

Founder & CEO @ 12-clinic dental network

Powering decisions at scale

The problem is not data. The problem is coordination.

Orchexa — the operating layer for enterprise intelligence. A runtime that unifies data, orchestrates agents, and executes decisions under one governed control plane.

End-to-End EncryptedZero Trust RuntimeSovereign Deployment