AI Debt Collection
Routing across frontier models.
Orchexa is model-agnostic. The runtime routes across providers — OpenAI, Anthropic, Google, or sovereign LLMs — by policy and data residency requirements.
Key Capabilities
Specific features built for this use case
Automated Reminder Cadence
Auto-calls on schedule: D+3, D+7, D+14, D+30 past due. No more manual case tracking.
Tone Calibrated to Stage
Early stage: gentle nudge. Long overdue: firmer but still respectful. Never threatening, never demeaning.
Negotiate Payment Plans
AI offers options: monthly installments, deferrals, early-pay discounts. Flexible per customer.
Regulatory Compliance
Built to comply with collection regulations: time-of-day restrictions, frequency caps, no threats.
Sensitive Emotion AI
Detects genuine hardship and adjusts to a sympathetic tone with appropriate support options.
Recordings & Commitments
Every call recorded for evidence. AI sends SMS/email confirmation of payment commitments.
Smart Escalation
Hard cases auto-route to human agents with full call history, commitments, and recommended approach.
Collections Dashboard
Real-time: overdue balances, recovery rates, payment commitments, top objection reasons.
Quick deployment process
Start boosting sales with AI in just 4 simple steps
Data connection
Integrate product catalog, guide docs, and support history in minutes.
AI deep training
System automatically learns brand voice and industry-specific objection-handling scripts.
Multi-channel deployment
Activate AI on Website, WhatsApp, Messenger or Call center with one click.
Revenue optimization
Track effectiveness, conversion rate, and fine-tune scripts for maximum ROI.
Frequently asked questions
What you need to know about this solution.