Central Documentation

Documentation

Everything you need to integrate and use ORCHEXA effectively. From quickstart guides to detailed API reference for enterprises.

Quick Start

Guide to setting up ORCHEXA in 10 minutes, from creating an account to deploying your first chatbot

10 min

Website Integration

Embed chat widget into your website with just 3 lines of JavaScript code

5 min

Zalo OA Integration

Connect ORCHEXA with Zalo Official Account to automatically reply to messages

15 min

Facebook Integration

Set up Facebook Messenger bot with ORCHEXA, including Instagram DM

15 min

API Documentation

View all endpoints

REST API Reference

Full documentation on REST API endpoints, authentication, and rate limits

Webhooks

Receive real-time notifications about conversations, messages, and events

SDKs & Libraries

Official SDKs for Node.js, Python, PHP, and Go

Authentication

API keys, OAuth 2.0, and JWT authentication methods

Popular Guides

AI Training

Training AI with your data

How to import FAQs, knowledge base, and product catalog

Configuration

Setting up handoff to staff

Configure rules to transfer conversation when needed

Integrations

CRM Integration (Salesforce, HubSpot)

Sync customer data and conversation history

Integrations

E-commerce Integration (Haravan, Sapo)

Connect with online stores to process orders

Voice

Voice AI Configuration (VoiceX)

Setup voice bot for inbound and outbound calls

Analytics

Analytics and Reporting

Measure effectiveness and export reports

Other Resources

Video Tutorials

Step-by-step video guides for common use cases

Best Practices

Tips and recommendations to optimize your AI chatbot

Troubleshooting

Resolve common issues and error codes

Changelog

Latest updates on features, fixes, and improvements

Need more help?

Our team of technical experts is always ready to accompany you 24/7 to solve any challenges.

support@orchexa.ai Chat via Zalo OA